Stitch Data incident

User Interface Outage

Major Resolved View vendor source →

Stitch Data experienced a major incident on May 22, 2023 affecting app.stitchdata.com, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2023, 03:49 PM UTC
Resolved
May 22, 2023, 05:07 PM UTC
Duration
1h 17m
Detected by Pingoru
May 22, 2023, 03:49 PM UTC

Affected components

app.stitchdata.com

Update timeline

  1. investigating May 22, 2023, 03:49 PM UTC

    Our team is currently investigating an issue that is preventing users from logging into and / or using the user-interface. We will provide updates as they become available.

  2. identified May 22, 2023, 04:07 PM UTC

    We've identified and are working to resolve a networking change that has affected the front-end availability.

  3. monitoring May 22, 2023, 04:32 PM UTC

    The user interface availability has been restored and we are continuing to monitor for stability.

  4. resolved May 22, 2023, 05:07 PM UTC

    The user-interface has remained available and stable throughout our monitoring period.