Stitch Data experienced a major incident on September 6, 2023 affecting app.stitchdata.com, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
app.stitchdata.com
Update timeline
- investigating Sep 06, 2023, 08:37 PM UTC
Our team is investigating an issue affecting availability of the web application. Note that this does not affect any extraction or loading processes.
- identified Sep 06, 2023, 08:39 PM UTC
Our team has identified the cause of the degraded availability and have implemented a workaround while we address the root cause.
- resolved Sep 06, 2023, 09:07 PM UTC
The root cause has been resolved and web application availability has remained stable during monitoring. Integrations encountered no disruption to extraction or loading processes, and no data has been lost as a result of this incident.