Stitch Data experienced a notice incident on September 8, 2023, lasting 2d 16h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 08, 2023, 10:14 PM UTC
Our Shopify integration is experiencing elevated error rates reaching the Shopify API. Our team is troubleshooting the issue and reaching out to Shopify for more information and to resolve the error as soon as possible
- identified Sep 09, 2023, 12:21 AM UTC
We have identified the issue and waiting for partner to rectify/resolve the issue
- monitoring Sep 09, 2023, 03:23 AM UTC
A work around has been provided for customers
- resolved Sep 11, 2023, 03:14 PM UTC
This incident has been resolved