Stitch Data incident

Redshift loader performance issues

Notice Resolved View vendor source →

Stitch Data experienced a notice incident on December 5, 2023 affecting api.stitchdata.com and app.stitchdata.com, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2023, 07:19 PM UTC
Resolved
Dec 05, 2023, 08:34 PM UTC
Duration
1h 15m
Detected by Pingoru
Dec 05, 2023, 07:19 PM UTC

Affected components

api.stitchdata.comapp.stitchdata.com

Update timeline

  1. investigating Dec 05, 2023, 07:19 PM UTC

    We are currently investigating a degradation of performance in the Redshift loader.

  2. identified Dec 05, 2023, 07:29 PM UTC

    The issue has been identified and we are in the process of deploying a fix.

  3. monitoring Dec 05, 2023, 07:47 PM UTC

    A fix has been implemented and we are monitoring internal statistics to ensure proper performance of Redshift loaders.

  4. resolved Dec 05, 2023, 08:34 PM UTC

    The issue has been resolved.