Stitch Data incident

Snowflake Loading Issues

Notice Resolved View vendor source →

Stitch Data experienced a notice incident on February 29, 2024, lasting 4d 6h. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 02:54 PM UTC
Resolved
Mar 04, 2024, 09:08 PM UTC
Duration
4d 6h
Detected by Pingoru
Feb 29, 2024, 02:54 PM UTC

Update timeline

  1. investigating Feb 29, 2024, 02:54 PM UTC

    We are currently investigating an issue causing duplicate records on some Snowflake destinations.

  2. identified Mar 01, 2024, 08:43 PM UTC

    We have identified an issue where some Stitch Snowflake loading processors are working on the same sets of data at the same time, which is causing duplicate data to be loaded on some customer Snowflake environments. We are working to address the issue to stop the data duplication as soon possible.

  3. monitoring Mar 01, 2024, 10:11 PM UTC

    A fix has been implemented to resolve the data duplication issue on some Snowflake customer environments. Impacted customers may experience load performance lag temporarily during this time. We are continuing to monitor the situation closely.

  4. resolved Mar 04, 2024, 09:08 PM UTC

    This incident has been resolved.