Stitch Data experienced a minor incident on August 28, 2019 affecting api.stitchdata.com and app.stitchdata.com, lasting 7h 27m. The incident has been resolved; the full update timeline is below.
Affected components
api.stitchdata.comapp.stitchdata.com
Update timeline
- investigating Aug 28, 2019, 04:47 PM UTC
There have been reports of delays while loading the Stitch application. Our team is actively investigating this issue.
- identified Aug 28, 2019, 06:00 PM UTC
Our engineering team has identified a spike in internal errors and are working to resolve the occurrences to restore normal functionality.
- monitoring Aug 28, 2019, 06:18 PM UTC
Our engineering team is currently monitoring the situation as error rates have returned to normal.
- resolved Aug 29, 2019, 12:15 AM UTC
Application functionality including web access, extraction schedules and log access, and API functionality have remained stable during the monitoring window.