Stitch Data incident

Degraded Performance In App

Notice Resolved View vendor source →

Stitch Data experienced a notice incident on December 15, 2021 affecting app.stitchdata.com, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 03:43 PM UTC
Resolved
Dec 15, 2021, 04:41 PM UTC
Duration
58m
Detected by Pingoru
Dec 15, 2021, 03:43 PM UTC

Affected components

app.stitchdata.com

Update timeline

  1. investigating Dec 15, 2021, 03:43 PM UTC

    We are currently investigating increased latency in app loads. Extractions and load jobs are running as expected.

  2. identified Dec 15, 2021, 03:58 PM UTC

    App loading times are currently being affected by an issue impacting a third-party service provider.

  3. monitoring Dec 15, 2021, 04:10 PM UTC

    App loading times have returned to normal and we are monitoring requests sent to our third-party service provider.

  4. resolved Dec 15, 2021, 04:41 PM UTC

    This incident has been resolved. App loading times are back to normal and our third-party service provider has resolved the issue.