Stigg Outage History
Stigg is up right nowPingoru has recorded 17 incidents for Stigg: 15 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 1 | 6 of 744 (1%) |
| September 2026 | 3 | 5 of 720 (1%) |
| October 2026 | 0 | 0 of 518 (0%) |
Incidents, newest first
Minor September 30, 2026 Increased API response times 50m API
Started Sep 30, 2026, 01:10 PM UTC· resolved Sep 30, 2026, 02:00 PM UTC
- identified Sep 30, 2026, 01:10 PM UTC
Since 12:20 UTC, some requests to the Stigg API and SDKs are responding slower than usual. Our team is actively investigating and working on a fix. We will share an update as soon as we have more information.
- resolved Sep 30, 2026, 02:00 PM UTC
Issue has been resolved. The system is now fully operational.
Minor September 14, 2026 edge api degraded performance 33m Edge API
Started Sep 14, 2026, 01:40 PM UTC· resolved Sep 14, 2026, 02:14 PM UTC
- investigating Sep 14, 2026, 01:40 PM UTC
We noticed failures to retrieve data from our edge-api
- identified Sep 14, 2026, 01:59 PM UTC
Root cause has been identified.
- monitoring Sep 14, 2026, 02:13 PM UTC
A fix has been deployed, and we're continue monitoring.
- resolved Sep 14, 2026, 02:14 PM UTC
Issue has been resolved. The system is now fully operational.
Minor September 11, 2026 Delayed processing of billing provider events 3h 40m API
Started Sep 11, 2026, 09:38 AM UTC· resolved Sep 11, 2026, 01:18 PM UTC
- investigating Sep 11, 2026, 09:38 AM UTC
Billing events are not being processed. Some subscription updates and checkout attempts may fail.
- resolved Sep 11, 2026, 01:18 PM UTC
Issue has been resolved. The system is now fully operational.
Minor August 26, 2026 Elevated API errors 5h 50m API
Started Aug 26, 2026, 02:41 PM UTC· resolved Aug 26, 2026, 08:31 PM UTC
- identified Aug 26, 2026, 02:41 PM UTC
Root cause has been identified.
- resolved Aug 26, 2026, 08:31 PM UTC
Issue has been resolved. The system is now fully operational.
Minor June 5, 2026 Product catalog entities are missing from the UI 36m Stigg app
Started Jun 05, 2026, 09:15 AM UTC· resolved Jun 05, 2026, 09:51 AM UTC
- investigating Jun 05, 2026, 09:15 AM UTC
Product catalog entities are missing from the UI. The team is investigating
- identified Jun 05, 2026, 09:40 AM UTC
We have identified the root cause and determined that the issue is related to a third-party permission provider
- resolved Jun 05, 2026, 09:51 AM UTC
Issue has been resolved. The system is now fully operational.
Minor March 23, 2026 Degraded UI functionality – navigation unavailable 3h 19m Stigg app
Started Mar 23, 2026, 01:23 PM UTC· resolved Mar 23, 2026, 04:42 PM UTC
- investigating Mar 23, 2026, 01:23 PM UTC
Some of our customers are experiencing issues accessing the Stigg UI. We are actively investigating and will provide updates as soon as possible.
- identified Mar 23, 2026, 01:42 PM UTC
We’ve identified that the issue is caused by our authorization provider and is impacting customers using RBAC. We are actively monitoring the situation and will share updates as soon as more information becomes available.
- monitoring Mar 23, 2026, 03:24 PM UTC
Our authorization provider has deployed a fix and access is gradually being restored. We are actively monitoring the status and will continue to provide updates as needed.
- resolved Mar 23, 2026, 04:42 PM UTC
The issue has been resolved and access has been restored for affected customers.
Minor March 2, 2026 Issues creating subscriptions 2h 44m
Started Mar 02, 2026, 10:03 AM UTC· resolved Mar 02, 2026, 12:48 PM UTC
- investigating Mar 02, 2026, 10:03 AM UTC
Users are reporting issues with subscription creation and update. We're actively investigating the situation Update (11:20AM UTC): We're actively exploring a potential lead or the root cause. In parallel, we’re assessing immediate mitigation steps to stabilize the situation and reduce the ongoing impact.
- monitoring Mar 02, 2026, 12:47 PM UTC
We have identified the root cause of the issue, and all operations have returned to normal. The incident was caused by an issue with underlying AWS components. We are exploring solutions for the subscriptions that were affected and we will continue to monitor the system to ensure stability.
- resolved Mar 02, 2026, 12:48 PM UTC
We have identified the root cause of the issue, and all operations have returned to normal. The incident was caused by an issue with underlying AWS components. We are exploring solutions for the subscriptions that were affected and we will continue to monitor the system to ensure stability.
Minor February 4, 2026 Degraded API Performance 22m API
Started Feb 04, 2026, 03:59 PM UTC· resolved Feb 04, 2026, 04:22 PM UTC
- monitoring Feb 04, 2026, 03:59 PM UTC
Between 3:14 PM and 3:38 PM UTC, we experienced a period of degraded performance with our API. The root cause has been addressed, and system performance has returned to normal. we are continuing to monitor the situation closely
- resolved Feb 04, 2026, 04:22 PM UTC
Issue has been resolved. The system is now fully operational.
Minor January 26, 2026 Degraded API performance 16m
Started Jan 26, 2026, 11:24 AM UTC· resolved Jan 26, 2026, 11:40 AM UTC
No vendor updates were posted for this incident.
Minor January 13, 2026 Invalid usage values being returned by the API 18m
Started Jan 13, 2026, 12:52 PM UTC· resolved Jan 13, 2026, 01:11 PM UTC
No vendor updates were posted for this incident.
Minor November 16, 2025 degraded performance for read operations 1h 58m
Started Nov 16, 2025, 08:39 AM UTC· resolved Nov 16, 2025, 10:37 AM UTC
No vendor updates were posted for this incident.
Major October 20, 2025 Partial Outage 4h 13m
Started Oct 20, 2025, 07:49 PM UTC· resolved Oct 21, 2025, 12:03 AM UTC
No vendor updates were posted for this incident.
Minor October 17, 2025 Increased Latency in Stigg API 21m
Started Oct 17, 2025, 10:19 AM UTC· resolved Oct 17, 2025, 10:40 AM UTC
No vendor updates were posted for this incident.