Sticky incident

Processing issues with Inovio and Argus Payment Gateways

Minor Resolved View vendor source →

Sticky experienced a minor incident on January 30, 2019 affecting Third Party Integrations, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2019, 04:40 PM UTC
Resolved
Jan 30, 2019, 05:30 PM UTC
Duration
50m
Detected by Pingoru
Jan 30, 2019, 04:40 PM UTC

Affected components

Third Party Integrations

Update timeline

  1. identified Jan 30, 2019, 04:40 PM UTC

    We have noticed a large spike in errors and timeouts against Inovio and Argus Payment gateway transactions. The errors started shortly after 7am EST on Wednesday, January 30, 2019. If you are being affected by this we recommend that you also reach out to your Inovio/Argus payment gateway contacts.

  2. resolved Jan 30, 2019, 05:30 PM UTC

    We have received the following resolution message from Inovio, the identified issues should now be resolved: "We experienced intermittent network disruption starting this morning at or around 5:00 a.m. PST, and the disruption ended at or around 8:30 a.m. PST"