Sticky incident

Analytics data for Tuesday 2/5/2019 delayed

Minor Resolved View vendor source →

Sticky experienced a minor incident on February 6, 2019 affecting Analytics, lasting 6h 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2019, 02:52 PM UTC
Resolved
Feb 06, 2019, 09:25 PM UTC
Duration
6h 33m
Detected by Pingoru
Feb 06, 2019, 02:52 PM UTC

Affected components

Analytics

Update timeline

  1. identified Feb 06, 2019, 02:52 PM UTC

    Analytics and data warehouse processes are running behind. Data from 2/5/2019 on Analytics dashboards may not be available. We anticipate the data refresh to be completed by 11am ET. This does not affect Reports which is based on real-time data.

  2. monitoring Feb 06, 2019, 06:07 PM UTC

    Core order data within the Analytics platform has been refreshed.

  3. resolved Feb 06, 2019, 09:25 PM UTC

    This incident has been resolved.