Sticky incident

Insights->Analytics: Order data from Monday 4/6/2020 Delayed

Sticky experienced a notice incident on April 7, 2020 affecting Analytics, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started: Apr 07, 2020, 02:12 PM UTC
Resolved: Apr 07, 2020, 04:28 PM UTC
Duration: 2h 16m
Detected by Pingoru: Apr 07, 2020, 02:12 PM UTC

Affected components

Analytics

Update timeline

identified Apr 07, 2020, 02:12 PM UTC

Analytics dashboards reflecting order activity from Monday 4/6/2020 will be incomplete and delayed. It will only affect data on some dashboards under Insights->Analytics for Monday 4/6/2020. This DOES NOT affect your real time dashboard on the home page of the platform or any dashboards under Insights->Reports (these are all real-time reports run against your live database). We anticipate our analytics data warehouse processes will complete by 12pm ET.
resolved Apr 07, 2020, 04:28 PM UTC

Analytics data warehouse processes are now completed.