Sticky incident

Insights->Analytics: Order data from Sunday 5/31/2020 Delayed

Sticky experienced a minor incident on June 1, 2020 affecting Analytics, lasting 4h 59m. The incident has been resolved; the full update timeline is below.

Started: Jun 01, 2020, 03:11 PM UTC
Resolved: Jun 01, 2020, 08:11 PM UTC
Duration: 4h 59m
Detected by Pingoru: Jun 01, 2020, 03:11 PM UTC

Affected components

Analytics

Update timeline

identified Jun 01, 2020, 03:11 PM UTC

Analytics dashboards reflecting order activity from Sunday 5/31/2020 will be incomplete and delayed. It will only affect data on some dashboards under Insights->Analytics for Sunday 5/31/2020. This DOES NOT affect your real time dashboard on the home page of the platform or any dashboards under Insights->Reports (these are all real-time reports run against your live database vs the analytics data warehouse). We anticipate our analytics data warehouse processes will complete by 1pm ET on Monday, 6/1/2020.
resolved Jun 01, 2020, 08:11 PM UTC

Analytics data warehouse updates are now completed.