Sticky incident

Insights->Analytics: Order data for Tuesday 7/14/2020 Delayed

Sticky experienced a minor incident on July 15, 2020 affecting Analytics, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started: Jul 15, 2020, 01:20 PM UTC
Resolved: Jul 15, 2020, 03:38 PM UTC
Duration: 2h 17m
Detected by Pingoru: Jul 15, 2020, 01:20 PM UTC

Affected components

Analytics

Update timeline

identified Jul 15, 2020, 01:20 PM UTC

Analytics dashboards reflecting order activity from Tuesday 7/14/2020 will be incomplete and delayed. It will only affect data on some dashboards under Insights->Analytics for Tuesday 7/14/2020. This DOES NOT affect your real time dashboard on the home page of the platform or any dashboards under Insights->Reports (these are all real-time reports run against your live database vs the analytics data warehouse). We anticipate our analytics data warehouse processes will complete by 1pm ET on Wednesday 7/15/2020.
resolved Jul 15, 2020, 03:38 PM UTC

This has been resolved.