Sticky experienced a major incident on October 20, 2022 affecting Transaction API and Analytics and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2022, 11:58 PM UTC
We have identified an issue that is currently affecting platform stability for our clients. We are working diligently to resolve the issue and will post updates as they become available.
- investigating Oct 21, 2022, 12:05 AM UTC
We have taken steps to address the issue and are seeing platform stability return for affected clients. Our Engineering Team is currently monitoring all aspects of the platform and will provide updates as the situation evolves.
- resolved Oct 21, 2022, 12:23 AM UTC
Stability has been restored across all affected systems and clients. We will continue to closely monitor all systems and client connections.