Sticky experienced a minor incident on December 12, 2022 affecting Transaction API and Membership API and 1 more component, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Dec 12, 2022, 10:34 PM UTC
From 1:22 to 1:25 PM Eastern, we observed an intermittent spike in system response times that affected some merchants on the sticky.io Platform. We took action to address the noted issues and we saw response times return to normal. We are continuing to monitor our systems.
- resolved Dec 13, 2022, 12:21 AM UTC
From 1:22 to 1:25 PM Eastern, we observed an intermittent spike in system response times that affected some merchants on the sticky.io Platform. We took action to address the noted issues and we saw response times return to normal. A fix has been deployed and the issue has been fully resolved.