Sticky experienced a minor incident on February 27, 2023 affecting Transaction API and Membership API, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 27, 2023, 06:55 PM UTC
Starting from 1:00 PM Eastern, we observed a spike in system response times that affected some merchants on the sticky.io Platform. We are actively investigating the issue. We will provide our next update within 30 min.
- monitoring Feb 27, 2023, 07:26 PM UTC
Starting from 1:00 PM Eastern, we observed a spike in system response times that affected some merchants on the sticky.io Platform. As of 1:50 pm Eastern, we saw the system response times return to normal. We continue to actively investigate & monitor all aspects of the platform. We will provide our next update within 30 min.
- resolved Feb 27, 2023, 07:54 PM UTC
Starting from 1:00 PM Eastern, we observed a spike in system response times that affected some merchants on the sticky.io Platform. As of 1:50 pm Eastern, we saw the system response times return to normal and the issue has been fully resolved.