Sticky experienced a major incident on June 13, 2023 affecting Transaction API, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 07:46 PM UTC
Starting at 2:36 PM Eastern, we noted an AWS outage in US East that is causing a degradation in our order processing capabilities. Our team is actively investigating. We will provide our next update within the next half hour.
- investigating Jun 13, 2023, 08:14 PM UTC
Starting at 2:36 PM Eastern, we noted an AWS outage in US East that is causing a degradation in our order processing capabilities. Our team is continuing to investigate this issue. We will provide our next update within the next half hour.
- investigating Jun 13, 2023, 08:44 PM UTC
Starting at 2:36 PM Eastern, we noted an AWS outage in US East that is causing a degradation in our order processing capabilities. Our team is continuing to investigate this issue. We will provide our next update within the next half hour.
- monitoring Jun 13, 2023, 08:51 PM UTC
Starting at 2:36 PM Eastern, we noted an AWS outage in US East that is causing a degradation in our order processing capabilities. As of, 4:40 PM Eastern, we started to observe stabilization of our order processing capabilities. Our team is continuing to monitor and we will provide our next update within the next half hour.
- monitoring Jun 13, 2023, 09:20 PM UTC
Starting at 2:36 PM Eastern, we noted an AWS outage in US East that is causing a degradation in our order processing capabilities. As of, 4:40 PM Eastern, we started to observe stabilization of our order processing capabilities. Our team is continuing to monitor and we will provide our next update within the next half hour.
- monitoring Jun 13, 2023, 09:49 PM UTC
Starting at 2:36 PM Eastern, we noted an AWS outage in US East that is causing a degradation in our order processing capabilities. As of, 4:40 PM Eastern, we started to observe stabilization of our order processing capabilities. Our team is continuing to monitor and we will provide our next update within the next half hour.
- resolved Jun 13, 2023, 10:18 PM UTC
Starting at 2:36 PM Eastern, we noted an AWS outage in US East that is causing a degradation in our order processing capabilities. As of 5:18 PM Eastern, the issue has been fully resolved and our order processing capabilities have stabilized.