Step Outage History

Step is up right now

Step had 1 outage in the last 2 years totaling 8h 13m of downtime — averaging 0 incidents per month.

There was 1 Step outage since August 15, 2024 totaling 8h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.step.com

Major August 15, 2024

Intermittent service outages

Detected by Pingoru
Aug 15, 2024, 04:55 PM UTC
Resolved
Aug 16, 2024, 01:08 AM UTC
Duration
8h 13m
Affected: Card PurchasesSend & Receive MoneyDebit Card FundingStock & Crypto InvestingATM AccessLinking Bank AccountBank TransfersDirect DepositCreate AccountReferral Bonuses
Timeline · 2 updates
  1. investigating Aug 15, 2024, 04:55 PM UTC

    We are currently experiencing intermittent networking errors with multiple services. This may temporarily impact ability to use the app or affect purchases with your card. We're investigating the root cause of the issue, and hope to have everything restored to full functionality soon!

  2. resolved Aug 16, 2024, 01:08 AM UTC

    This incident has been resolved.

Read the full incident report →