Stensul incident

Elevated Errors

Minor Resolved View vendor source →

Stensul experienced a minor incident on October 22, 2019 affecting Email Deployment, lasting 7h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2019, 07:25 PM UTC
Resolved
Oct 23, 2019, 03:00 AM UTC
Duration
7h 34m
Detected by Pingoru
Oct 22, 2019, 07:25 PM UTC

Affected components

Email Deployment

Update timeline

  1. investigating Oct 22, 2019, 07:25 PM UTC

    We're seeing an elevated level of errors when uploading campaign assets to our CDN. Our Engineering Team is investigating. Workaround: Retry failed operation.

  2. identified Oct 22, 2019, 07:31 PM UTC

    Our provider have acknowledged the issue and is currently working towards resolution. We are closely monitoring the situation.

  3. monitoring Oct 22, 2019, 09:29 PM UTC

    We continue to monitor the situation closely, and we will post an update as soon as the issue is fully resolved.

  4. resolved Oct 23, 2019, 03:00 AM UTC

    This incident has been resolved.