Stensul experienced a minor incident on December 9, 2019, lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 09, 2019, 09:38 PM UTC
We're experiencing an elevated level of errors when sending previews and transactional emails and are currently looking into the issue. We apologize for the inconvenience and will share an update once we have more information.
- identified Dec 09, 2019, 09:42 PM UTC
Our provider has acknowledged the issue and is currently investigating. Will share an update once we have more information.
- identified Dec 09, 2019, 10:10 PM UTC
The provider is currently investigating the issue. Workaround: Please retry the operation. We apologize for the inconvenience and will share an update once we have more information.
- monitoring Dec 09, 2019, 10:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 09, 2019, 11:32 PM UTC
This incident has been resolved.