Stensul incident

Users are unable to re-deploy already deployed campaigns

Minor Resolved View vendor source →

Stensul experienced a minor incident on May 8, 2020 affecting Web UI, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2020, 08:55 PM UTC
Resolved
May 08, 2020, 11:31 PM UTC
Duration
2h 35m
Detected by Pingoru
May 08, 2020, 08:55 PM UTC

Affected components

Web UI

Update timeline

  1. investigating May 08, 2020, 08:55 PM UTC

    We are getting reports of some users being unable to re-deploy already deployed campaigns. Our team is investigating.

  2. investigating May 08, 2020, 09:38 PM UTC

    We are continuing to investigate this issue. Workaround: Use the Copy and Reuse function, which will create a copy and allow re-deploying it.

  3. identified May 08, 2020, 10:25 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 08, 2020, 11:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 08, 2020, 11:31 PM UTC

    This incident has been resolved.