Stensul experienced a major incident on June 29, 2020 affecting Web UI, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Web UI
Update timeline
- investigating Jun 29, 2020, 03:01 PM UTC
We're experiencing an elevated level of errors and are currently looking into the issue. We apologize for the inconvenience and will share an update once we have more information.
- identified Jun 29, 2020, 03:14 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 29, 2020, 03:54 PM UTC
Our cloud provider has acknowledged an issue with the `us-east1-c` availability zone (AZ). We're increasing capacity across AZs to scale up to meet the demand of our users.
- monitoring Jun 29, 2020, 04:47 PM UTC
We've recovered to normal levels of latency, but with slightly elevated error rates. We are closely following the updates of our cloud provider.
- resolved Jun 29, 2020, 06:16 PM UTC
This incident has been resolved.