Stensul incident

Elevated Errors

Minor Resolved View vendor source →

Stensul experienced a minor incident on July 17, 2020 affecting Web UI, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2020, 09:26 PM UTC
Resolved
Jul 17, 2020, 10:54 PM UTC
Duration
1h 28m
Detected by Pingoru
Jul 17, 2020, 09:26 PM UTC

Affected components

Web UI

Update timeline

  1. investigating Jul 17, 2020, 09:26 PM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue. We apologize for the inconvenience and will share an update once we have more information.

  2. investigating Jul 17, 2020, 09:37 PM UTC

    Our engineering team is investigating an issue with one of our upstream providers. We apologize for the inconvenience and will share an update once we have more information.

  3. identified Jul 17, 2020, 09:41 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 17, 2020, 10:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jul 17, 2020, 10:17 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 17, 2020, 10:54 PM UTC

    This incident has been resolved.