Stensul incident

Elevated errors for finishing campaigns

Minor Resolved View vendor source →

Stensul experienced a minor incident on July 22, 2020 affecting Web UI, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2020, 04:43 PM UTC
Resolved
Jul 22, 2020, 06:23 PM UTC
Duration
1h 40m
Detected by Pingoru
Jul 22, 2020, 04:43 PM UTC

Affected components

Web UI

Update timeline

  1. investigating Jul 22, 2020, 04:43 PM UTC

    We are currently investigating high latency for our storage cluster. Some users might experience errors when finishing campaigns. Workaround: Retry the operation. We apologize for the inconvenience and will share an update once we have more information.

  2. identified Jul 22, 2020, 05:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 22, 2020, 06:23 PM UTC

    This incident has been resolved.