Stensul experienced a minor incident on August 12, 2020 affecting Web UI, lasting 4h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Web UI
Update timeline
- investigating Aug 12, 2020, 07:00 PM UTC
We're experiencing an elevated level of errors and are currently looking into the issue. We apologize for the inconvenience and will share an update once we have more information.
- investigating Aug 12, 2020, 07:20 PM UTC
We are continuing to investigate this issue.
- identified Aug 12, 2020, 07:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 12, 2020, 09:49 PM UTC
Our team was able to isolate the issue to the dashboard templates section. We restored the functionality for most of our customers, and we are working to restore the feature for a reduced group that is still affected.
- resolved Aug 12, 2020, 11:48 PM UTC
This incident has been resolved.