Stensul incident

We are investigating reports of elevated error rates

Major Resolved View vendor source →

Stensul experienced a major incident on August 1, 2022 affecting Web UI and Email Deployment, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2022, 04:07 PM UTC
Resolved
Aug 01, 2022, 06:33 PM UTC
Duration
2h 26m
Detected by Pingoru
Aug 01, 2022, 04:07 PM UTC

Affected components

Web UIEmail Deployment

Update timeline

  1. investigating Aug 01, 2022, 04:07 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 01, 2022, 04:10 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 01, 2022, 05:19 PM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 01, 2022, 05:27 PM UTC

    We are continuing to investigate this issue.

  5. identified Aug 01, 2022, 05:34 PM UTC

    The issue has been identified and a fix is being implemented.

  6. identified Aug 01, 2022, 05:36 PM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Aug 01, 2022, 05:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Aug 01, 2022, 06:33 PM UTC

    This incident has been resolved.