Stensul incident

We are investigating reports of elevated error rates

Major Resolved View vendor source →

Stensul experienced a major incident on March 4, 2020 affecting Web UI, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2020, 05:30 AM UTC
Resolved
Mar 04, 2020, 06:11 AM UTC
Duration
40m
Detected by Pingoru
Mar 04, 2020, 05:30 AM UTC

Affected components

Web UI

Update timeline

  1. investigating Mar 04, 2020, 05:30 AM UTC

    We are investigating reports of elevated error rates. An small sub-set of users is receiving HTTP 503 errors.

  2. identified Mar 04, 2020, 05:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 04, 2020, 05:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 04, 2020, 05:57 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 04, 2020, 06:11 AM UTC

    This incident has been resolved.