Stellar incident

horizon.stellar.org connectivity issues

Major Resolved View vendor source →

Stellar experienced a major incident on September 3, 2019 affecting SDF Public Network Horizon, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2019, 06:57 PM UTC
Resolved
Sep 03, 2019, 07:25 PM UTC
Duration
27m
Detected by Pingoru
Sep 03, 2019, 06:57 PM UTC

Affected components

SDF Public Network Horizon

Update timeline

  1. investigating Sep 03, 2019, 06:57 PM UTC

    We're getting reports about horizon.stellar.org being down. This is being investigated now.

  2. investigating Sep 03, 2019, 07:00 PM UTC

    horizon.stellar.org DNS entry has been changed by SDF. If it's still not available for you please reload DNS entries. We will continue to investigate this issue.

  3. monitoring Sep 03, 2019, 07:02 PM UTC

    The cluster under the old DNS entry has been recovered. horizon.stellar.org should be available for everyone. We are going to continue monitoring this.

  4. monitoring Sep 03, 2019, 07:24 PM UTC

    Following a maintenance to modify the horizon.stellar.org DNS record to point to a new cluster we realised that some users were still hitting the original cluster. The DNS change was rolled back and the old cluster was brought back online. This incident is now resolved.

  5. resolved Sep 03, 2019, 07:25 PM UTC

    This incident has been resolved.