Stayntouch incident

StayNTouch Cloud PMS Outage

Notice Resolved View vendor source →

Stayntouch experienced a notice incident on August 12, 2021 affecting Stayntouch PMS and Stayntouch Guest Mobility and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2021, 04:28 PM UTC
Resolved
Aug 12, 2021, 04:51 PM UTC
Duration
22m
Detected by Pingoru
Aug 12, 2021, 04:28 PM UTC

Affected components

Stayntouch PMSStayntouch Guest MobilityStayntouch Guest KioskImportsReportsConnect APIsInterfacesGuest Email Notifications

Update timeline

  1. investigating Aug 12, 2021, 04:28 PM UTC

    StayNTouch Cloud PMS is currently down; however, our team is actively working on resolving this outage as soon as possible. We will post an announcement when this is resolved. We apologize for the inconvenience.

  2. resolved Aug 12, 2021, 04:51 PM UTC

    This incident has been resolved.