Stayntouch incident

[RESOLVED] Login Failure on pms.us.stayntouch.com

Notice Resolved View vendor source →

Stayntouch experienced a notice incident on June 5, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2024, 04:03 PM UTC
Resolved
Jun 05, 2024, 11:00 AM UTC
Duration
Detected by Pingoru
Jun 05, 2024, 04:03 PM UTC

Update timeline

  1. resolved Jun 05, 2024, 04:03 PM UTC

    We had a brief period this morning from 7:06 AM EDT to 7:42 AM EDT, which resulted in customers on pms.us.stayntouch.com not being able to log into the PMS. This was a result of an issue with one of our back-end systems. We apologize for the inconvenience.