Staxbill incident

Fusebill Network Outage

Notice Resolved View vendor source →

Staxbill experienced a notice incident on July 17, 2020 affecting API and Admin Interface and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2020, 09:48 PM UTC
Resolved
Jul 17, 2020, 11:52 PM UTC
Duration
2h 4m
Detected by Pingoru
Jul 17, 2020, 09:48 PM UTC

Affected components

APIAdmin InterfaceHosted Checkout PagesTransparent RedirectSelf Service Portal

Update timeline

  1. investigating Jul 17, 2020, 09:48 PM UTC

    Fusebill is investigating an issue with DNS resolution. We are working with our provider for a resolution.

  2. monitoring Jul 17, 2020, 10:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 17, 2020, 11:52 PM UTC

    This incident has been resolved.