Staxbill incident

Increased number of 500 series responses.

Minor Resolved View vendor source →

Staxbill experienced a minor incident on August 17, 2020 affecting API, lasting 16h 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2020, 05:30 AM UTC
Resolved
Aug 17, 2020, 10:05 PM UTC
Duration
16h 35m
Detected by Pingoru
Aug 17, 2020, 05:30 AM UTC

Affected components

API

Update timeline

  1. monitoring Aug 17, 2020, 08:44 PM UTC

    We are aware of an increased number of 500 series responses to requests made through the API.

  2. monitoring Aug 17, 2020, 08:45 PM UTC

    The operations team has taken action which has resolved the issue. We are continuing to monitor for any further issues.

  3. resolved Aug 17, 2020, 10:05 PM UTC

    This incident has been resolved.