Staxbill incident

Degrading Performance

Minor Resolved View vendor source →

Staxbill experienced a minor incident on August 31, 2021 affecting API and Admin Interface, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 06:05 PM UTC
Resolved
Aug 31, 2021, 09:14 PM UTC
Duration
3h 8m
Detected by Pingoru
Aug 31, 2021, 06:05 PM UTC

Affected components

APIAdmin Interface

Update timeline

  1. investigating Aug 31, 2021, 06:05 PM UTC

    You may experience slowness with the system. You should be able to complete most actions

  2. investigating Aug 31, 2021, 07:40 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 31, 2021, 07:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 31, 2021, 09:14 PM UTC

    This incident has been resolved.