Staxbill incident

Intermittent issues accessing Fusebill Admin

Major Resolved View vendor source →

Staxbill experienced a major incident on October 13, 2021 affecting Admin Interface, lasting 6h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2021, 11:30 AM UTC
Resolved
Oct 13, 2021, 05:42 PM UTC
Duration
6h 11m
Detected by Pingoru
Oct 13, 2021, 11:30 AM UTC

Affected components

Admin Interface

Update timeline

  1. investigating Oct 13, 2021, 11:30 AM UTC

    We are currently investigating this issue.

  2. identified Oct 13, 2021, 12:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 13, 2021, 04:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 13, 2021, 05:42 PM UTC

    This incident has been resolved.