Staxbill incident

Intermittent issues accessing Fusebill Services

Major Resolved View vendor source →

Staxbill experienced a major incident on October 14, 2021 affecting API and Admin Interface, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2021, 01:28 AM UTC
Resolved
Oct 14, 2021, 02:51 AM UTC
Duration
1h 22m
Detected by Pingoru
Oct 14, 2021, 01:28 AM UTC

Affected components

APIAdmin Interface

Update timeline

  1. investigating Oct 14, 2021, 01:28 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 14, 2021, 01:28 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 14, 2021, 02:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 14, 2021, 02:51 AM UTC

    This incident has been resolved.