Staxbill incident

Intermittent issues accessing Fusebill Services

Major Resolved View vendor source →

Staxbill experienced a major incident on October 14, 2021 affecting API and Admin Interface and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2021, 11:45 AM UTC
Resolved
Oct 14, 2021, 12:45 PM UTC
Duration
59m
Detected by Pingoru
Oct 14, 2021, 11:45 AM UTC

Affected components

APIAdmin InterfaceHosted Checkout PagesTransparent RedirectSelf Service Portal

Update timeline

  1. investigating Oct 14, 2021, 11:45 AM UTC

    Fusebill has been notified that our service providers are currently experiencing an issue which is impacting access to Fusebill services

  2. resolved Oct 14, 2021, 12:45 PM UTC

    This incident has been resolved.