Staxbill incident

[Production] Increase of HTTP 500 Errors

Critical Resolved View vendor source →

Staxbill experienced a critical incident on June 3, 2022 affecting API and Admin Interface, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2022, 04:07 PM UTC
Resolved
Jun 03, 2022, 05:40 PM UTC
Duration
1h 32m
Detected by Pingoru
Jun 03, 2022, 04:07 PM UTC

Affected components

APIAdmin Interface

Update timeline

  1. investigating Jun 03, 2022, 04:07 PM UTC

    Fusebill is currently investigating an increased level of HTTP 500 errors.

  2. monitoring Jun 03, 2022, 04:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 03, 2022, 04:13 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 03, 2022, 05:40 PM UTC

    This incident has been resolved.