Staxbill incident

Degradation of Response Time and Success

Minor Resolved View vendor source →

Staxbill experienced a minor incident on September 18, 2022 affecting API and Admin Interface, lasting 9d 3h. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2022, 02:00 PM UTC
Resolved
Sep 27, 2022, 05:14 PM UTC
Duration
9d 3h
Detected by Pingoru
Sep 18, 2022, 02:00 PM UTC

Affected components

APIAdmin Interface

Update timeline

  1. monitoring Sep 27, 2022, 05:12 PM UTC

    Beginning on or about 2:00 AM, a significant degradation in the response time and success rate of API calls to Stax Bills occurred. The underlying cause for this problem also had a moderate effect on the responsiveness of the Stax Bill User Interface. This issue was resolved on or about 10:00 AM of the same day. The underlying cause was identified and has now been fixed.

  2. resolved Sep 27, 2022, 05:14 PM UTC

    This incident has been resolved.