Staxbill experienced a notice incident on June 1, 2023 affecting Admin Interface, lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Admin Interface
Update timeline
- monitoring Jun 01, 2023, 02:43 PM UTC
Stax Bill has become aware the the average processing time for individual Billing processes was impacted for today's run. Due to the increase in average processing time, the queue of invoices to process built up and some accounts didn't see any processing, as of 8:00 AM. Stax Bill engineers have found and fixed the underlying cause and the average processing time has been restored to optimal. The queue is clearing now and will complete no later than end of business today.
- resolved Jun 01, 2023, 05:29 PM UTC
This incident has been resolved.