Staxbill experienced a minor incident on January 20, 2024 affecting API, lasting 9h 54m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Jan 20, 2024, 03:37 PM UTC
At this time, Stax Bill API processing times are lower than average. Processing stopped altogether for about 13 minutes, around 10:00 AM Eastern time. At this time, API requests are processing and the Stax Bill team is working towards a solution.
- investigating Jan 20, 2024, 03:42 PM UTC
UPDATE: API operations have just been paused, while the team looks for solutions to the processing slowdown.
- resolved Jan 21, 2024, 01:32 AM UTC
At this time the API channel has been up, stable, and working with comparable results to our normal, since approximately 7:30 PM EST.