Staxbill experienced a minor incident on October 6, 2016, lasting 3m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 06, 2016, 05:31 PM UTC
Starting at 10:00 AM EST We are currently experiencing issues in our reporting engine causing higher than normal instances of timeouts occurring from the Fusebill UI. Please contact Fusebill Support if you have an urgent reporting requirement and refrain from using the CSV download buttons in the UI where possible. Reports which are available using Export (Reconciliation and Custom Reports) can and should still be accessed from the Fusebill UI.
- resolved Oct 06, 2016, 05:34 PM UTC
This incident has been resolved.