StatusPage incident

Billing page inaccessible for some customers

Major Resolved View vendor source →

StatusPage experienced a major incident on September 12, 2022 affecting Billing, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2022, 04:06 PM UTC
Resolved
Sep 12, 2022, 08:49 PM UTC
Duration
4h 43m
Detected by Pingoru
Sep 12, 2022, 04:06 PM UTC

Affected components

Billing

Update timeline

  1. investigating Sep 12, 2022, 04:06 PM UTC

    A subset of Statuspage customers are unable to access the Billing page within Statuspage. We are currently investigating the issue.

  2. identified Sep 12, 2022, 04:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 12, 2022, 05:03 PM UTC

    Billing page access should be restored for all customers. We are continuing to monitor the issue.

  4. resolved Sep 12, 2022, 08:49 PM UTC

    This incident has been resolved.