StatusGator incident

Problems with SMS

Minor Resolved View vendor source →

StatusGator experienced a minor incident on February 26, 2021 affecting SMS, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2021, 10:18 AM UTC
Resolved
Feb 26, 2021, 12:13 PM UTC
Duration
1h 54m
Detected by Pingoru
Feb 26, 2021, 10:18 AM UTC

Affected components

SMS

Update timeline

  1. investigating Feb 26, 2021, 10:18 AM UTC

    Due to an issue at Twilio, SMS notifications are now disabled. If you received multiple notifications, we apologize. We are now monitoring Twilio's outage.

  2. monitoring Feb 26, 2021, 11:07 AM UTC

    Twilio has recovered from their outage and we are monitoring.

  3. resolved Feb 26, 2021, 12:13 PM UTC

    Service has now been fully restored. We will be investigating Twilio alternatives and backup providers to eliminate this single point of failure in the future.