StatusGator incident

Decreased deliverability to Microsoft-hosted emails

Minor Resolved View vendor source →

StatusGator experienced a minor incident on April 3, 2025 affecting Email, lasting 4h 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 02:13 PM UTC
Resolved
Apr 03, 2025, 06:34 PM UTC
Duration
4h 20m
Detected by Pingoru
Apr 03, 2025, 02:13 PM UTC

Affected components

Email

Update timeline

  1. investigating Apr 03, 2025, 02:13 PM UTC

    We've detected a decrease in deliverability rates to Microsoft-hosted email accounts in the last 12 hours with a higher percentage than normal showing as "Deferred". We're currently investigating the cause and will update the incident when we know more.

  2. resolved Apr 03, 2025, 06:34 PM UTC

    We have migrated email sending to our backup provider and deliverability rates to Microsoft have recovered. Emails sent over the last 12 hours should eventually be delivered. We apologize for the inconvenience and will continue to monitor.