StatusCake experienced a major incident on May 20, 2021 affecting Uptime, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Uptime
Update timeline
- investigating May 20, 2021, 10:48 AM UTC
We are currently experiencing an outage with one of major providers, this is impacting uptime testing for some users, and will mean that some alerts were sent in error, we are investigating as top priority and will update in 15 minutes
- identified May 20, 2021, 11:01 AM UTC
The issue has been identified and we are pursuing a final fix
- monitoring May 20, 2021, 11:14 AM UTC
A fix has been implemented and we are monitoring the results
- resolved May 20, 2021, 11:45 AM UTC
The incident is now fully resolved and we are taking steps to ensure that this cannot happen again