StatusCake experienced a major incident on September 12, 2021 affecting Main Website and API and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 12, 2021, 10:54 PM UTC
We're seeing improvements and a return of service, we continue to monitor the situation
- investigating Sep 12, 2021, 11:01 PM UTC
One of our Server providers is currently experiencing external server latency issues which is causing problems with web app access and API usage for some users, we’re monitoring the situation, and attempting to keep all services running while we await a resolution
- monitoring Sep 12, 2021, 11:02 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 12, 2021, 11:17 PM UTC
We are seeing large improvements across systems currently. Access to the app (app.statuscake.com), and the API are more stable. StatusCake Pages are now loading without issues. As this is a 3rd party issue, we will continue to monitor it. Thank you for your patience.
- monitoring Sep 12, 2021, 11:26 PM UTC
All affected systems are back up and running. Thank you for your patience.
- resolved Sep 12, 2021, 11:28 PM UTC
This incident has been resolved.