StatusCake experienced a minor incident on September 30, 2021 affecting Main Website and Uptime, lasting 10h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Main WebsiteUptime
Update timeline
- investigating Sep 30, 2021, 02:50 PM UTC
We are currently experiencing issues with our testing as our service did not itself have the new (replacement) root certificate added. Our team is working to resolve this ASAP.
- investigating Sep 30, 2021, 02:53 PM UTC
We are continuing to investigate this issue.
- identified Sep 30, 2021, 07:55 PM UTC
We’ve identified points of failure and are attempting to update uptime servers to prevent any more false positives for tests using the Validate SSL option.
- monitoring Oct 01, 2021, 12:30 AM UTC
We have implemented a fix on all uptime servers, which has remediated the expired Lets Encrypt CA certificate. We are currently monitoring the changes.
- resolved Oct 01, 2021, 01:01 AM UTC
This incident has been resolved.