StatusCake incident

Problems logging in to the app

Notice Resolved View vendor source →

StatusCake experienced a notice incident on January 9, 2023 affecting Main Website, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2023, 09:12 AM UTC
Resolved
Jan 09, 2023, 09:21 AM UTC
Duration
9m
Detected by Pingoru
Jan 09, 2023, 09:12 AM UTC

Affected components

Main Website

Update timeline

  1. investigating Jan 09, 2023, 09:12 AM UTC

    We're seeing some customers getting issues logging into the app, with a bad gateway error. We are currently investigating this and hope to have a resolution as soon as possible

  2. resolved Jan 09, 2023, 09:21 AM UTC

    This incident has been resolved, the problem occurred due to an unexpected configuration change with a core provider. We will be reviewing the relevant component for reliability going forwards.