StatusCake incident

App and Monitoring facing network issues with server provider

Notice Resolved View vendor source →

StatusCake experienced a notice incident on March 20, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2023, 10:12 AM UTC
Resolved
Mar 19, 2023, 02:30 PM UTC
Duration
Detected by Pingoru
Mar 20, 2023, 10:12 AM UTC

Update timeline

  1. resolved Mar 20, 2023, 10:12 AM UTC

    We had an incident with a main server provider, which caused the app and some uptime testing reports to trigger false alerts. After commicating with the server provider the issue was found to be routing issues within their London datacentre that caused the app to become inaccessible for a period of time. This then also impacted the systems ability to run uptime tests appropriately. The issue lasted for 1 hour 8 Minutes. The issue has now been resolved.