StatusCake incident

Emergency Database Migration by Provider

Major Resolved View vendor source →

StatusCake experienced a major incident on October 7, 2024 affecting Main Website and API and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 08:49 PM UTC
Resolved
Oct 07, 2024, 10:54 PM UTC
Duration
2h 4m
Detected by Pingoru
Oct 07, 2024, 08:49 PM UTC

Affected components

Main WebsiteAPIUptimeStatusCake PagesDomainServerPublic Reporting

Update timeline

  1. investigating Oct 07, 2024, 08:49 PM UTC

    One of our database providers is currently conducting emergency maintenance due to a critical hardware failure earlier today. We now have an estimated time to resolution of approximately 2 hours. We understand the impact this may have on your services and apologize for the inconvenience. Our team is in close contact with the provider and monitoring the situation closely. We will continue to provide updates as more information becomes available. Thank you for your patience.

  2. identified Oct 07, 2024, 09:31 PM UTC

    Thanks for your patience, the migration is progressing & we expect a resolution in around an hours time.

  3. monitoring Oct 07, 2024, 10:52 PM UTC

    The migration has been completed and we are seeing systems restored. We are monitoring the situation.

  4. resolved Oct 07, 2024, 10:54 PM UTC

    The incident is now resolved, we see all systems returned to full performance. Thanks for bearing with us!